Delete your NightOwl Mail account

NightOwl Mail is operated by EnAffaire Technologies Inc. (New Brunswick, Canada) and published on Google Play and the App Store by RKP Atlantic Business Services.

You can delete your account and its data yourself, at any time, in the Android or iPhone app or on the website.

How to delete it

1. Open the NightOwl Mail app (or go to nightowlmail.ca/app) and sign in.
2. Open the menu, then Settings, and scroll to Privacy.
3. Tap Delete my account, enter your password, and tap Delete my account in 7 days.
4. We email you a confirmation right away.

What is deleted, and when

7 days after you confirm, we permanently delete:

• your mailbox and every email in it (all folders, drafts and attachments),
• your contacts and important dates,
• your e-cards, including their photos and voice notes,
• your settings, signature, connected mailboxes and notification tokens,
• your account details (name, password hash, recovery email).

Your NightOwl address then becomes free again.

What we keep: billing records (invoices and receipts) only as long as Canadian tax law requires, and sending logs used to fight spam for up to 400 days. Nothing else.

Paid subscription? Deleting your account does not cancel a subscription bought through Google Play or the App Store. Cancel it first in the Play Store (Payments and subscriptions) or in your iPhone Settings (your name, then Subscriptions).

Changed your mind?

During the 7 days, cancel the deletion in Settings, Privacy, or with the link in our email. Your account stays exactly as it was.

Can't sign in?

Use Forgot password? on the sign-in screen to get a reset link at your recovery email. Or write to support@nightowlmail.ca from the email address on your account and we delete it for you. We answer by email, usually the same day.

More about how we handle your information: Privacy policy.